/* ── 고객센터 티켓 카드 ────────────────────────────────── */
.ticket-card {
  padding: 14px 0; border-bottom: 1px solid var(--border);
  cursor: pointer; transition: background .15s;
}
.ticket-card:hover { background: #f8fafc; }
.ticket-card:last-child { border-bottom: none; }
.ticket-title { font-size: 14px; font-weight: 600; margin-bottom: 4px; }
.ticket-meta  { font-size: 12px; color: var(--muted); }
.badge-resolved   { background: #dcfce7; color: #16a34a; }
.badge-pending    { background: #fef9c3; color: var(--warn-text); }
.badge-locked     { background: #fef2f2; color: #dc2626; }
.ticket-badge {
  display: inline-flex; align-items: center; gap: 3px;
  padding: 2px 7px; border-radius: 99px; font-size: 11px; font-weight: 600;
  margin-left: 6px;
}

/* ── 고객센터 댓글 (말풍선 채팅 형태) ──────────────────── */
.sup-comments-wrap {
  display: flex; flex-direction: column; gap: 10px;
  padding: 8px 0;
}
.sup-comment {
  max-width: 82%; padding: 10px 14px; border-radius: 16px;
  font-size: 13px; line-height: 1.6; position: relative;
}
.sup-comment-admin {
  align-self: flex-start;
  background: var(--info-bg); color: var(--info-text);
  border-bottom-left-radius: 4px;
  border: 1.5px solid var(--primary);
}
.sup-comment-admin .sup-comment-author { color: var(--primary); }
.sup-comment-user {
  align-self: flex-end;
  background: var(--subtle); color: var(--text);
  border-bottom-right-radius: 4px;
  border: 1px solid var(--border);
}
.sup-comment-header {
  display: flex; justify-content: space-between; align-items: center;
  margin-bottom: 4px;
}
.sup-comment-author { font-weight: 700; font-size: 12px; }
.sup-comment-admin-icon {
  display: inline-flex; align-items: center; gap: 3px;
  background: var(--primary); color: #fff;
  padding: 1px 7px; border-radius: 99px; font-size: 10px; font-weight: 700;
  margin-right: 4px;
}
.sup-comment-date   { font-size: 11px; color: var(--muted); }
.sup-comment-del    {
  background: none; border: none; color: var(--muted); cursor: pointer;
  font-size: 11px; padding: 0; margin-left: 6px;
}
.sup-comment-del:hover { color: var(--danger); }

/* ── 다크모드 ─────────────────────────────────────────────── */
[data-theme="dark"] .ticket-card:hover { background: var(--subtle); }
[data-theme="dark"] .badge-resolved { background: #14532d; color: #86efac; }
[data-theme="dark"] .badge-pending  { background: #3b2800; color: #fde68a; }
[data-theme="dark"] .badge-locked   { background: #3b0f0f; color: #f87171; }
[data-theme="dark"] .sup-comment-admin { background: #1e3a5f; border-left-color: var(--primary); }
[data-theme="dark"] .sup-comment-user  { background: #1e293b; border-left-color: var(--border); }

/* ── WIZ refresh: support ────────────────────────────────── */
.ticket-card { border-color: var(--border); }
.ticket-card:hover { background: var(--subtle); }